Hgyz.win's Terms & Conditions — fully in English

Welcome to hgyz.win. These Terms and Conditions ("Terms") constitute a legal agreement governing the use of the hgyz platform. By registering on or using hgyz.win, you are deemed to have fully accepted these Terms.

These Terms and Conditions may be updated from time to time. Continued use of the platform following any changes will be considered your acceptance of the revised Terms.

Eligibility Requirements

• You must be 18 years of age or older.
• Online gaming must be legal in the country where you reside.
• Each individual may register only one account.
• Your identity and all information provided must be accurate and truthful.
• You must be of sound mind and using the platform of your own free will.

You are required to provide accurate and complete information when creating an account on hgyz. Registering with false information is a direct violation of these Terms and Conditions and may result in account termination.

Information required at registration:

• Full name (as per national ID)
• Active mobile number and email address
• Date of birth (for age verification)
• Current address

Hgyz may initiate a KYC (Know Your Customer) verification process at any time. You may be required to submit a copy of your National ID, passport, or driving licence.

Specific terms apply to all deposits and withdrawals on hgyz. Our payment methods are fully secure and integrated with local mobile banking services.

Deposit Rules:

• A minimum deposit amount applies and is subject to change.
• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• All transactions are processed in Bangladeshi Taka (BDT).

Withdrawal Rules:

• Account verification must be completed before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Hgyz reserves the right to place a hold on withdrawals in cases of suspicious activity.

Hgyz bonuses and promotions are subject to specific terms and conditions. Each bonus carries its own wagering requirements, validity period, and maximum withdrawal limit.

• The welcome bonus is available to new members only and can be claimed once.
• The required wagering must be completed while the bonus remains active.
• Bonus balance and real balance are tracked separately.
• Any detected bonus abuse or manipulation will result in immediate account termination.
• Hgyz reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses across multiple accounts will result in all associated accounts being closed.

All games available on hgyz are powered by licensed third-party software providers. Game outcomes are determined by RNG (Random Number Generator) technology, ensuring complete fairness and impartiality.

• Each game has its own rules and RTP (Return to Player) rate.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• In Live Casino games, the dealer's decision is final.
• Hgyz is not liable for any losses resulting from network issues.
• The use of any software or tools during gameplay is strictly prohibited.

The following activities are strictly prohibited on hgyz. Any involvement in such activities will result in immediate account termination and forfeiture of any remaining balance.

• Creating or operating multiple accounts.
• Using another person's account or selling your account.
• Attempting to abuse bonuses or exploit the system.
• Using hacking tools, viruses, or any malicious software.
• Creating or operating an account using false information.
• Money laundering or processing funds from illegal sources.
• Threatening or harassing other members.

Hgyz places the highest priority on protecting your personal information. We use 256-bit SSL encryption and your data is never sold to third parties.

To learn more about how your information is collected and used, please see our Privacy Policy read it. By using the platform, you also agree to our Privacy Policy.

• Your data is used solely for the purpose of providing our services.
• Information may be disclosed to authorities upon legal request.
• You may request the deletion of your data at any time.

Hgyz believes gaming should be a form of entertainment, not an addiction. We want every member to enjoy gaming safely and responsibly — which is why we provide a range of responsible gaming tools.

• Set deposit limits — daily, weekly, or monthly.
• Take a temporary break (Cooling-Off Period).
• Permanently exclude yourself (Self-Exclusion).
• Make use of the gaming time tracking feature.

For more details, visit our Responsible Gaming View page.

Hgyz reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading information.
• Attempting fraud, manipulation, or any form of system abuse.
• If identified as a minor.
• Accounts that have been inactive for an extended period.

You can request account closure at any time through our support team. Please remember to withdraw any remaining balance before closing your account.

Hgyz reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions or complaints, please get in touch with us: